1. Introduction
Welcome to eOrganicNature. These Terms and Conditions ("Terms") govern your use of our website eorganicnature.com ("Website") and the purchase of our products through third-party platforms. By accessing or using our Website, you agree to be bound by these Terms.
eOrganicNature is a trading name of WALDROID DIGITAL LTD (Company Registration: 15687041), a company registered in England and Wales ("we", "us", or "our").
If you do not agree with these Terms, please do not use our Website or purchase our products.
2. Use of Website
2.1 Permitted Use
You may use our Website for lawful purposes only. You agree not to use the Website:
- In any way that violates any applicable local, national, or international law or regulation
- To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material
- To impersonate or attempt to impersonate eOrganicNature, our employees, or any other person or entity
- In any way that could damage, disable, overburden, or impair the Website
- To engage in any automated use of the system, such as scraping or data mining
2.2 Intellectual Property
All content on this Website, including text, graphics, logos, images, and software, is the property of WALDROID DIGITAL LTD or its content suppliers and is protected by United Kingdom and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
3. Products and Services
3.1 Product Information
We strive to provide accurate product descriptions, images, and information on our Website. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Product packaging may vary from images shown on the Website.
3.2 Third-Party Sales Platforms
Our products are sold exclusively through third-party platforms, including but not limited to:
- TikTok Shop
- Amazon
- eBay
When you purchase our products through these platforms, you are entering into a separate contract with that platform. The terms and conditions of the respective platform will apply to your purchase, including:
- Payment processing
- Order fulfillment and shipping
- Returns and refunds
- Customer service
- Dispute resolution
We recommend reviewing the terms and conditions of each platform before making a purchase.
3.3 Pricing and Availability
Product prices and availability are determined by the third-party platforms where our products are sold. Prices may vary between platforms and are subject to change without notice. We are not responsible for pricing errors on third-party platforms.
4. Returns and Refunds
Returns and refunds for products purchased through third-party platforms are governed by the respective platform's return and refund policies. Please contact the platform where you made your purchase for information about returns, refunds, or exchanges.
For general enquiries about product quality or concerns, you may contact us at contact@eorganicnature.com.
5. Product Safety and Usage
5.1 Product Use
Our beauty and wellness products are intended for external use only unless otherwise specified. Please read all product labels, warnings, and directions before use. If you have any medical conditions, allergies, or concerns, consult with a healthcare professional before using our products.
5.2 Allergies and Sensitivities
While we strive to use natural and organic ingredients, allergic reactions may still occur. We recommend conducting a patch test before full application. Discontinue use immediately if irritation occurs and consult a healthcare professional if necessary.
5.3 Not Medical Advice
Information provided on our Website about products and their benefits is for informational purposes only and should not be considered medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
6. Limitation of Liability
To the fullest extent permitted by law:
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website or our products
- Our total liability to you for any claims arising from your use of the Website or products shall not exceed the amount you paid for the product in question
- We do not guarantee that the Website will be uninterrupted, secure, or error-free
- We are not responsible for the actions, content, or policies of third-party platforms where our products are sold
7. Disclaimers
The Website and all information, content, and materials provided are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of content
8. Indemnification
You agree to indemnify, defend, and hold harmless WALDROID DIGITAL LTD, its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:
- Your use of the Website
- Your violation of these Terms
- Your violation of any third-party rights
- Your use or misuse of our products
9. Third-Party Links
Our Website may contain links to third-party websites, including the platforms where our products are sold. We are not responsible for the content, privacy practices, or terms of service of any third-party websites. We encourage you to review the policies of any third-party sites you visit.
10. Privacy
Your use of our Website is also governed by our Privacy Policy, which can be found at eorganicnature.com/privacy-policy. Please review our Privacy Policy to understand our data collection and use practices.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website with an updated "Last Updated" date. Your continued use of the Website after any changes constitutes acceptance of the modified Terms.
12. Termination
We reserve the right to terminate or suspend your access to the Website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of law, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and WALDROID DIGITAL LTD regarding your use of the Website and supersede all prior agreements and understandings.
16. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.
17. Contact Information
If you have any questions, concerns, or complaints regarding these Terms, please contact us:
Email: contact@eorganicnature.com
Company: WALDROID DIGITAL LTD
Trading Name: eOrganicNature
Registration Number: 15687041
Registered in: England and Wales
Location: United Kingdom
18. Consumer Rights
Nothing in these Terms affects your statutory rights as a consumer under UK consumer protection laws. For information about your consumer rights, please visit www.gov.uk/consumer-protection-rights.
19. Complaints and Dispute Resolution
We are committed to resolving any complaints or disputes fairly and promptly. If you have a complaint:
- Contact us at contact@eorganicnature.com with details of your complaint
- We will acknowledge your complaint within 2 business days
- We will investigate and respond to your complaint within 14 business days
- If you are not satisfied with our response, you may seek resolution through alternative dispute resolution services or the courts
20. Age Restriction
Our Website and products are intended for use by persons 18 years of age or older. By using our Website or purchasing our products, you represent and warrant that you are at least 18 years old. If you are under 18, please discontinue use of the Website immediately.