1. Introduction
Welcome to eOrganicNature ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eorganicnature.com and purchase our products through third-party platforms.
eOrganicNature is operated by WALDROID DIGITAL LTD (Company Registration: 15687041), a company registered in the United Kingdom.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide to Us
- Contact Information: When you contact us via email, we collect your name, email address, and any information you choose to provide in your message.
- Correspondence: Records of any correspondence between you and us regarding enquiries, complaints, or partnership opportunities.
2.2 Information Collected Automatically
- Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation paths.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.
2.3 Third-Party Platform Information
When you purchase our products through third-party platforms (TikTok Shop, Amazon, eBay), those platforms collect and process your personal information according to their own privacy policies. We do not have direct access to your payment information or personal details collected by these platforms.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries, complaints, and partnership requests
- To improve our website and user experience
- To analyze website traffic and usage patterns
- To communicate with you about our products and services
- To comply with legal obligations and protect our rights
- To prevent fraud and maintain website security
4. Legal Basis for Processing (UK GDPR)
We process your personal data based on the following legal grounds:
- Legitimate Interests: To operate and improve our website and business operations
- Consent: When you provide consent for specific processing activities, such as marketing communications
- Legal Obligation: When we need to comply with legal or regulatory requirements
- Contract Performance: To fulfill our obligations in relation to any agreements with you
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and business (e.g., web hosting, analytics)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with any merger, sale, or transfer of our business assets
- With Your Consent: When you have given us explicit permission to share your information
6. Third-Party Platforms
Our products are sold through the following third-party platforms:
- TikTok Shop: Please review TikTok's Privacy Policy
- Amazon: Please review Amazon's Privacy Policy
- eBay: Please review eBay's Privacy Policy
When you make a purchase through these platforms, your transaction and personal information are governed by their respective privacy policies. We recommend reviewing their policies to understand how your data is processed.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality and performance
- Provide personalized content and advertisements
You can control or delete cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
10. Your Rights (UK GDPR)
Under UK data protection laws, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Request limitation on how we use your data
- Right to Data Portability: Request transfer of your data to another organization
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent for processing based on consent
To exercise any of these rights, please contact us at contact@eorganicnature.com.
11. Children's Privacy
Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
12. International Data Transfers
Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@eorganicnature.com
Company: WALDROID DIGITAL LTD
Registration Number: 15687041
Location: United Kingdom
15. Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113